High-Volume Shipping, Smart Pricing — Built on Logicon
How Logicon Systems enabled flexible integrations, dynamic sell pricing, automated claims, and invoice reconciliation for a shipper targeting 15–20k shipments/week.
Executive Summary
Logicon Systems demonstrated an API-first shipping platform with flexible integrations, AI-assisted tariff normalization, configurable margin strategies, multi-carrier selection, automated late-delivery claims, and invoice reconciliation. The solution is designed for rapid onboarding and scale, matching the prospect’s target volume of 15–20k shipments per week while preserving editorial control and finance governance across the shipment lifecycle.
The Challenge
Keep pricing competitive, protect margins, and eliminate invoice surprises at high monthly volumes.
The prospect needed frictionless price adjustments across complex carrier contracts, fast onboarding of new markets (e.g., India, Mexico), and the ability to compare carriers by speed, cost, or margin. On the finance side, they sought reliable reconciliation of estimated vs. actual costs and automated claims for late deliveries—without adding operational overhead.
The Solution
A modular pricing, claims, and finance pipeline with human-in-the-loop controls.
- Flexible integration: Connect to the client’s platform via APIs or migrate to Logicon in phases.
- Tariff intake without IT: Upload PDFs/Excel and map fields; AI normalizes formats for the standard template.
- Dynamic sell pricing: Cost-plus, discount-from-list, or fixed—per client or client group.
- Service selection: Choose by fastest, cheapest, or highest margin across carriers.
- Claims automation: SLA-aware detection of late deliveries and pre-filled emails to carriers.
- Invoice reconciliation: Import carrier invoices, compare to estimates, and analyze profit/loss per shipment.
- Dashboards & exports: Filter by exceptions, losses, or top performers; export to BI tools.
Reference Architecture
Workflow (10 Steps)
From onboarding to margin optimization and clean books.
Onboarding & Integration Choice
Connect via APIs to the client’s current platform or migrate in phases to Logicon to reduce disruption.
Rate Intake & Mapping
Upload PDFs/Excel, map fields, and standardize formats with AI—no IT ticket required.
Set Sell-Price Strategy
Choose cost-plus, discount-from-list, or fixed. Apply by client or group; adjust margins live.
Multi-Carrier Selector
Automatically pick fastest, cheapest, or highest-margin service across carriers.
Quote & Manifest
Generate labels and documents; support single or bulk workflows (multi-labels).
Track & Detect Late
SLA-aware timers consider weekends/holidays to flag late deliveries.
Auto-Prep Claims
Generate pre-filled emails to carriers for late shipments; tag shipments and update admin status.
Customer Support Triggers
Automatically prepare support requests for delays/exceptions with shipment context included.
Invoice Import & Match
Bring in carrier invoices, reconcile against estimates, surface losses, and add surcharges if needed.
Dashboards & Exports
Analyze profitability by client, service, or lane; export to BI for leadership views.
Pricing Models Supported
- Cost-plus: Apply a % margin (e.g., 20% or 50%) to cost; adjust live to see impact.
- Discount-from-list: Publish a list price and apply client-specific discounts.
- Fixed price: Lock in rates for certain lanes/weights; ideal for promotions or SLAs.
- Client-specific tariffs: Maintain variations per client or group with clear audit trails.
Invoice Reconciliation & Loss Analysis
Estimate vs. actual is no longer a mystery. Import invoices, reconcile automatically, and drill into chargeable weight, supplements, and unexpected surcharges.
- Filter shipments with losses and investigate root causes.
- Add surcharges to selling price if appropriate and re-run profitability.
- Keep estimated and actual prices separate for transparency.
Tooling & Integrations
Designed for rapid market expansion (e.g., India, Mexico) and minimal operational friction.
Outcomes & Advantages
- Speed: Faster tariff updates and pricing adjustments.
- Control: Human-in-the-loop approvals for key pricing and finance steps.
- Profitability: Margin-aware carrier selection and transparent P/L by shipment.
- Resilience: Claims and support workflows reduce manual overhead.
- Scalability: Architecture proven for 15–20k shipments/month targets.
Proposed Next Steps
- Share demo account for hands-on testing and workflow validation.
- Rename the “lovable” service to a market-ready label.
- Confirm shipment volumes and pricing approach; schedule follow-up session.
- Draft a phased roadmap that can evolve into a full replacement if desired.
Ready to protect margins and simplify finance?
We combine logistics-grade engineering with API-first design to deliver pricing agility, claims automation, and clean reconciliation.
SLA calculations consider weekends/holidays where applicable; reconciliation keeps estimated and actual prices distinct.
